On Wednesday 4 June 2025, the Gaming Commission (GC) announced a temporary interruption of several of its online applications, including the voluntary exclusion system. This maintenance, scheduled to last all day, is intended to improve the security and reliability of the services offered to Belgian players.
The applications affected include the voluntary exclusion form and the licence register. The GC advises users to plan accordingly and to check its official website regularly for updates.
The importance of voluntary exclusion
The voluntary exclusion system is an essential tool for helping at-risk gamblers to protect themselves against problem gambling behaviour. By allowing individuals to self-exclude from gaming platforms, this system offers an effective preventive measure.
The GC is committed to minimising disruption and informing users of the alternatives available during the maintenance period.
Transparent communication
The GC has demonstrated transparency by announcing this disruption in advance and providing detailed information about the services affected. This proactive approach aims to minimise inconvenience to users and maintain public confidence in the regulatory efforts.
Users are encouraged to check the official GC website for regular updates and to contact the helpdesk with any questions or concerns.