The ANJ reaches a milestone with its e-learning module: 1,000 certificates issued
•
21 Apr 2025 •
Reading time: 3 minutes The ANJ has launched an innovative e-learning module to train casino and gaming club professionals to identify and support excessive or pathological gamblers. This interactive tool, inspired by a guide published in January 2024, offers realistic 3D immersion and has already enabled more than 1,000 certificates to be issued in just a few months. Faced with a worrying rise in risky gambling behaviour, particularly among young people, this initiative has been a resounding success and responds to criticisms about the accessibility of prevention tools. The ANJ is now hoping for widespread adoption in order to strengthen player protection in the long term.
The National Gaming Authority (ANJ) recently launched an innovative e-learning module aimed at casino and gaming club professionals. This immersive programme, which simulates a 3D casino environment, is designed to train employees to identify and support players exhibiting excessive or pathological gambling behaviour. In the space of just a few months, more than 1,000 certificates have been issued, testifying to the popularity and effectiveness of this initiative.
A worrying context
According to a 2021 study, more than a third of French teenagers aged 15 to 17 have played gambling, and one in five of them have been identified as high-risk gamblers. These alarming figures underline the importance of effective prevention measures.The ANJ’s e-learning module is part of this approach, providing professionals with the tools they need to detect and support gamblers in difficulty.
An interactive teaching tool
The module, which lasts around an hour, combines explanatory videos, case studies and multiple-choice questionnaires. It is based directly on the guide published by the ANJ in January 2024, offering practical training tailored to the realities on the ground.Participants must achieve a score of at least 80% to receive their certificate, guaranteeing that they have mastered the essential skills.
The module has been a resounding success since it went online. In just a few months, more than 1,000 certificates have been issued, demonstrating the real enthusiasm of professionals in the sector for this training tool.
This impressive figure far exceeds the initial expectations of the ANJ, which sees in this mobilisation a heightened awareness of the importance of preventing excessive gambling. The interactive format, the 3D immersion in a realistic casino environment and the educational quality of the content have largely contributed to this massive take-up. This success marks a major step forward in the professionalisation of the gambling industry and the protection of vulnerable groups.
A response to criticism
Despite the efforts that have been made, some experts believe that current protection measures are still inadequate. In particular, they point to the inaccessible presentation of prevention tools. By offering interactive and immersive training, the ANJ’s e-learning module responds to these criticisms by making information more accessible and engaging for professionals in the sector.