Golden Palace Boulogne-sur-Mer: an inclusive casino for all

The Golden Palace casino in Boulogne-sur-Mer recently received official recognition from Atout France for its commitment to inclusion. This distinction, a first among casinos in the Hauts-de-France region, underlines the efforts made by the establishment to offer a warm welcome to all.

A casino accessible to all

Right from the entrance, the casino clearly displays its ambition to be accessible to all. Automatic sliding doors, spacious aisles and adapted flooring make it easy for people with reduced mobility to get around. Reserved parking spaces are also available nearby, guaranteeing unhindered access.

Hearing impairments

The casino has introduced special measures for the hearing-impaired and deaf. Although there are no audible beacons at the entrance, automatic sliding doors facilitate access. Staff have been sensitized or trained to welcome and assist customers with hearing difficulties. In addition, clear visual information is available to guide visitors.

Mental disabilities

Golden Palace is committed to providing a welcoming environment for people with intellectual disabilities. Staff are specifically trained to interact appropriately and sympathetically with these customers, ensuring a safe and enjoyable gaming experience. Information is presented in a simple, understandable way, making it easy to orientate and understand the casino’s various offerings.

Motor disabilities

Physical accessibility is a priority for the casino. Reserved parking spaces are available close to the entrance. Interior aisles are wide enough, with a minimum width of 90 cm, to allow easy movement in a wheelchair. Floors are adapted, with no obstacles or steep slopes, and doors are at least 80 cm wide, facilitating access to all areas of the casino. Adapted toilets are also available on site.

Visual impairments

For visually impaired or blind guests, the Golden Palace has taken steps to improve accessibility. Although there are no guide strips, the glass doors at the entrance feature contrasting elements for easy identification. Staff are available to provide human assistance, helping customers to get around and use the casino’s various facilities. Essential information is provided clearly, and efforts are made to offer tactile or auditory alternatives where possible.

A lasting commitment

But inclusivity isn’t limited to physical accommodations. Golden Palace staff have undergone specific training to meet the needs of guests with hearing, mental or visual disabilities. This humane approach aims to provide a safe and enjoyable gaming experience for all.

A casino involved in local life

Beyond accessibility, the Golden Palace is actively involved in local life and adopts a responsible approach through concrete initiatives. In 2024, the establishment strengthened its commitment to corporate social responsibility (CSR), focusing on three major pillars: people, the environment and social impact. The casino is implementing ambitious ecological measures, such as reducing waste, optimizing energy consumption and raising awareness of sustainable development issues among its staff and visitors.

At the same time, the Golden Palace supports social projects in partnership with local associations, notably through donations and patronage actions in favor of people in precarious situations or experiencing difficulties integrating into society. The establishment is also involved in promoting responsible gambling by informing and accompanying its customers to prevent risky behavior. By diversifying its commitments, Golden Palace proves that a casino can be much more than just an entertainment venue.

A modern, refined gaming experience

When it comes to gaming, Golden Palace offers a modern and diversified offering, combining entertainment and refinement. Since 2019, the establishment has established itself as a local reference, offering a unique experience for gambling enthusiasts.

For a more inclusive society

The Golden Palace in Boulogne-sur-Mer is a perfect example of how a gaming establishment can combine entertainment, inclusivity and community involvement, offering an enriching experience for all its visitors. The Golden Palace’s commitment to inclusion and social responsibility demonstrates that the establishment doesn’t just follow trends, but acts on conviction.

As Golden Palace CEO Massimo Menegalli puts it:

“It’s not just a question of access ramps or adapted signage. It’s about humanity. It’s about doing the right thing, not because it’s trendy, but because it’s right. And we don’t intend to stop there!”