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Ruined family: DraftKings accused of exploiting the weaknesses of a compulsive gambler

Lisa D’Alessandro, a mother from New Jersey, accuses the sports betting platform DraftKings of having exploited the addiction of her husband, known under the pseudonym “Mdallo1990”, to push him to bet more than he could afford.

The case started like many other stories of online betting, but it took a dramatic turn that is now making headlines. Between 2020 and 2024, Lisa’s husband bet nearly $15 million on DraftKings, accumulating total losses of $942,232. Over the course of four years, his gambling habits grew from a modest $3,775 per month to a staggering $125,000 per month. That was well above his annual income of $175,000. To fund his gambling, the addicted husband drained the family savings, ran up credit card debt, and used funds meant for his children’s future.

VIP Program in the Spotlight

According to Lisa D’Alessandro’s lawsuit, DraftKings played an active role in fueling her husband’s addiction. The platform allegedly targeted high-spending players to join its VIP program.

The program offered enticing perks: privileged contact with the DraftKings team, which offered free bets, extra credits, lavish gifts, and luxurious trips. According to her, these privileges would have encouraged her husband to continue betting, even when the signs of an addiction were evident.

A prevention policy called into question

The complaint also raises questions about DraftKings’ failure to comply with the rules for preventing gambling problems. DraftKings’ company policy is very clear: it requires verification of the origin of the funds of high-rollers and increased monitoring for signs of addiction. Despite this, Lisa maintains that no banking or tax documents were requested from “Mdallo1990”. This is why she believes that DraftKings knew that her husband was using inappropriate funds but chose to turn a blind eye.

This case comes at a time when online sports betting is exploding in the United States, authorized in 39 states and Washington D.C. While this expansion offers new economic opportunities, it also raises growing concerns about the risks of addiction and financial ruin. A recent study highlights the links between the size of the industry and the harm caused by gambling, calling for societal interventions.

What is the aim of the complaint?

Lisa D’Alessandro is seeking compensation for the money lost and the harm done to her family. She accuses DraftKings of negligence and unfair practices in violation of New Jersey consumer protection laws. Her lawyers say this case goes beyond a simple individual case: 

“DraftKings did not just provide a service; they promoted a destructive addiction.”

Will DraftKings respond?

So far, the company has not commented on this case. This lack of response could be interpreted as a strategy of secrecy in the face of such a serious accusation. However, this case could set a precedent and redefine the responsibilities of platforms in the fight against gambling addiction.

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Caroline specializes in the casino industry, where she combines a deep knowledge of the gaming sector in France with a passion for digital innovations. She explores the changes that are revolutionizing this industry, from the integration of artificial intelligence in the user experience and data analysis to blockchain technologies that strengthen the security and transparency of transactions. Curious and committed, she is particularly interested in responsible gaming solutions and new regulations, addressing topics as varied as player protection, risky behavior management, and the importance of ethical practices.

Through her in-depth and accessible articles, Caroline allows readers to better understand the trends, innovations and challenges of a constantly changing industry. She takes care to demystify new technologies and to make the link between technical advances and their concrete implications for players and operators. Her goal? To offer an informed and balanced vision of a sector in full transition, between tradition and modernity, while contributing to a dialogue around more responsible and secure gaming.

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