AI ensuring the reliability of casino games with PlayPatrol
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18 Aug 2025 •
Reading time: 2 minutes PlayPatrol, an AI-based online slot machine testing tool, promises to revolutionise technical reliability and regulatory compliance. Developed by createIT, it enables casinos and game studios to anticipate problems before they affect revenue and the player experience.
The technical stability of online casino games is a strategic issue for operators around the world. A slowdown, bug or faulty interface can not only frustrate players but also drastically reduce revenue.
To address this imperative, the provider createIT has developed PlayPatrol, an automated casino game testing tool powered by artificial intelligence. This tool detects flaws before they disrupt gameplay or violate regulatory compliance rules. PlayPatrol acts as a digital shield for performance and compliance.
Combined AI and iGaming expertise
With over 15 years of experience in iGaming and eCommerce, createIT designed PlayPatrol by integrating the knowledge of AI Collective, an international network of artificial intelligence experts.
Its Managing Partner, Bartek Borkowski, heads the Polish subsidiary and initiated the Spanish branch of AI Collective, led by Julia Berezińska. This multidisciplinary collaboration ensures constant alignment with:
- the latest AI innovations,
- changes in online gaming regulations in Europe.
Automated testing for real-world conditions
PlayPatrol’s main strength lies in its ability to simulate the behaviour of a real player. Whether on a computer or mobile device, the system places bets, tracks balances, tests buttons and observes the fluidity of the user interface.
Thanks to this process, the tool can:
- detect slowdowns in animations,
- identify unresponsive commands,
- detect breaches of WCAG standards for web accessibility.
By replacing manual scripts with AI tests, PlayPatrol reduces the time to market for new titles and minimises the risk of online gaming interruptions.
A boost for revenue and player satisfaction
In the competitive world of iGaming, every bug is costly. With its daily monitoring, PlayPatrol guarantees a smooth experience on online slot machines, which limits complaints and strengthens player loyalty.
For operators, the benefits are clear:
- enhanced quality,
- reduced revenue losses,
- stronger brand image compared to competitors.
The combination of technical stability and regulatory compliance also improves traffic channelling to legal platforms, a key issue in the face of competition from illegal sites.