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Grainne Hurst, CEO of the BGC, warns of the implications of the mandatory levy

The mandatory levy in the United Kingdom aims to strengthen the prevention and treatment of gambling problems. Grainne Hurst, CEO of the BGC, warns of the risks of funds being used in a way that is detrimental to players.

In an interview with iGB, Grainne Hurst, CEO of the Betting and Gaming Council (BGC), shared her opinion on the Mandatory Levy, a new compulsory levy imposed on licensed operators.

History and initial objectives of the mandatory levy

The mandatory levy is a compulsory levy imposed on licensed operators, introduced this year following the recommendations of the 2023 white paper. Its stated objective is to ensure stable and consistent funding for research, education and treatment of gambling-related problems.

Until now, funding for these initiatives has relied on voluntary contributions from the industry. The new system centralises these resources under the supervision of the authorities, with the aim of standardising programmes and strengthening their scope.

On paper, this development seems positive:

  • Guaranteed financial resources to combat harm.
  • National coordination to harmonise actions.
  • A response to criticism that the industry provides too little funding or does so unevenly.

Grainne Hurst’s concerns: a loss of control and the risk of an anti-gambling agenda

Grainne Hurst cautiously welcomes the principle, but points to two major dangers.

Misallocated funds

She fears that these resources will be used, in part, to support programmes or research carried out by anti-gambling lobbies, whose aim is to restrict the activity or even push for a gradual ban.

Such a diversion of funds would, in her view, risk ignoring the real needs of vulnerable people and funding campaigns that are more ideological than pragmatic.

‘We must remain aware and vigilant about how these funds are used,’ insists Hurst.

A loss of autonomy for the industry

Until now, the BGC has been able to invest directly in education, awareness and prevention. With the levy, she regrets that many things are now beyond their control. She fears that the effectiveness and responsiveness of actions will be reduced by centralised and slower processes.

The BGC’s vision: preserving prevention and education

For Hurst, the money from the levy should not only be used to fund research or activist campaigns, but also to finance concrete and accessible programmes for players:

  • Targeted awareness campaigns, disseminated where the public actually plays.
  • Practical prevention tools, integrated into platforms and points of sale.
  • Personalised support for at-risk players, with quick and unbureaucratic solutions.

Even with the loss of control over part of the funds, she calls on the sector to continue its own investments outside the levy. For the BGC, it is a question of credibility: proving that the industry is proactive and responsible, regardless of legal obligations.

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Caroline specializes in the casino industry, where she combines a deep knowledge of the gaming sector in France with a passion for digital innovations. She explores the changes that are revolutionizing this industry, from the integration of artificial intelligence in the user experience and data analysis to blockchain technologies that strengthen the security and transparency of transactions. Curious and committed, she is particularly interested in responsible gaming solutions and new regulations, addressing topics as varied as player protection, risky behavior management, and the importance of ethical practices.

Through her in-depth and accessible articles, Caroline allows readers to better understand the trends, innovations and challenges of a constantly changing industry. She takes care to demystify new technologies and to make the link between technical advances and their concrete implications for players and operators. Her goal? To offer an informed and balanced vision of a sector in full transition, between tradition and modernity, while contributing to a dialogue around more responsible and secure gaming.

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