Lawyer Benzi Loonstein lashes out: Unibet ignores €300,000 verdict – and gets away with it
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14 May 2025 •
Reading time: 2 minutes In 2012, the Kansspelautoriteit was set up to protect players and ensure fair play. Now, 13 years later, it is clear that this protection is needed more than ever. According to lawyer Benzi Loonstein, the regulator is dropping stings. He worries about licence holders not complying with court rulings.
Loonstein points to Unibet in particular. This operator has a multi-million turnover and holds an official licence. Yet the company refuses to enforce a court ruling. The court ruled that Unibet had to repay 300,000 euros to a customer. To date, that amount has not been paid.
Unibet ignores verdict while earning millions daily
The lawyer is clear: this behaviour shows no respect for the law. If a company does not comply with a court ruling, there should be a clear response. According to Loonstein, the Kansspelautoriteit should intervene here. By remaining silent, it loses its credibility.
Loonstein has been conducting proceedings against gambling companies for years. With success. He won dozens of cases on behalf of consumers. But time and again, he has to find that some companies continue to delay and evade. They do not grant access to data or endlessly drag out processes.
This makes it difficult for consumers to seek justice. Confidence in fair treatment disappears. And that is exactly what the Kansspelautoriteit must prevent.
Loonstein wants action from the Ksa and calls on consumers to unite
According to Loonstein, it is time for the Kansspelautoriteit to take its role as regulator seriously. Not as a spectator along the sidelines, but as an active enforcer. In his view, Unibet’s licence should be suspended. This is the only way to send a clear signal to the whole market: rules apply to everyone.
The lawyer takes the matter to court again. First with summary proceedings on behalf of one client. A larger case on behalf of 11 other clients will follow in June. After that, he plans to litigate on behalf of a collective. He calls on consumers to join.
Loonstein also calls for the public’s attention. He asks to share the message and put pressure on the regulator. Only together, he says, can we ensure that companies continue to behave properly.